Transfer Client Policy

Thank you for considering Locks of Beauty.  Before you book your retightening service, please read the following information regarding Transfer Clients.

WHAT IS A TRANSFER CLIENT?

For retightening purposes Locks of Beauty defines transfer clients as a customer that has not had their Sisterlocks installed by Locks of Beauty or a client who does not maintain a regular schedule with Locks of Beauty, and has not received retightening services from Locks of Beauty within 8 weeks.

WHAT IS THE CURRENT RETIGHTENING PRICE FOR TRANSFER CLIENTS?

For our current prices, please refer to our website under the link entitled services.

WHY IS THE RATE DIFFERENT FOR TRANSFER CLIENTS THAN FOR REGULAR CLIENTS?

Transfer clients are not on a regular schedule with Locks of Beauty.


CAN I BECOME A TRANSFER CLIENT UNDER THE REGULAR RETIGHTENING RATES?

Yes you can! In order to become a transfer client under regular retightening rates you must do the following:

1. Receive a consultation by Locks of Beauty.  Consultations are usually conducted while your hair is being retightened. The consultation is included in the transfer client rate and no additional consultation fee or appointment is incurred or required.

2. Maintain a retightening schedule as determined by Locks of Beauty.  


WHAT IF I DON'T WANT TO BECOME A REGULAR CLIENT?

If you do not wish to become a regular client, but wish to receive retightening services, at any time you may book your appointment on our website under the appointments link. Transfer client rates will apply.


HOW DO I BOOK MY RETIGHTENING SERVICE?

You may book your retightening services online anytime by going to our website and clicking the appointment link. Select Transfer retightening.

1. You will receive an automated email confirming your appointment.

2. The email will contain Locks of Beauty location, date, and details on what to do in preparation for your service.